Shipping & Delivery

Welcome to Cleanflow Utility Supply Company's Shipping Experience!

Enjoy Free Shipping on Orders Over $199!

Explore More, Pay Less: Valid across Canada and the continental USA. Simply fill your cart with items totaling $199 or more before tax, and we'll handle the shipping as a token of our appreciation for your loyalty.
Nationwide Coverage: We proudly ship to all Canadian provinces and continental US states, ensuring your order reaches you swiftly.

Affordable Flat Rate Shipping for Smaller Orders (Under $199)

Canadian Favorites: Only $20.00 + taxes for the provinces like British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and Quebec, making quality products accessible to all. Exceptions apply for certain brands and items.
Atlantic Special: For our friends in Atlantic Canada, it's just $30.00 + taxes. Your satisfaction is always top of mind. Exceptions apply for certain brands and items.
Please Note: Freight rates will be calculated at checkout for our friends in Canadian and American territories.

Important Details to Keep in Mind

Weight Restrictions: We typically avoid shipping items over 100 lbs. to remote locations.
Oversized Items: Additional freight costs may apply for hefty items, and we'll get in touch with you after your order is placed.
Special Notices: Look for product page notes regarding heavy items.

Our Commitment: Timely Order Processing

Quick and Careful: We aim to have your order ready to ship within 3-10 business days (excluding the order date, weekends, and holidays). Typically January and February are busier times of the year for us. If your order surpasses 10 business days, please feel free to review your order status on your order page, or use the chat on our website for updates on availability and your order status.
Supply Chain Updates: Please be aware that supply chain disruptions and statuatory holidays may cause delays. Please feel free to review your order status on your order page, or use the chat on our website for updates on availability and your order status.

Proudly Canadian

Shipped Directly from Winnipeg: Our location in Manitoba means no customs hassle for our Canadian customers.
Local Partnerships: We collaborate with Canadian manufacturers to ensure fast lead times for your orders.

Estimated Shipping Times: A Quick Overview

Swift Delivery: Most provinces can expect their orders in 1-3 business days after they've shipped . Atlantic Canada and British Columbia may take 2-5 days after orders have shipped.
Remote Locations: For those in Yukon, Nunavut, and the Northwest Territories, delivery times range from 5-10+ days after orders have shipped.
Remember: These times are estimates and follow our 3-7 business day processing period as outlined above.

Easy Order Revisions

Need to Make Changes? You have a 90-minute window post-order for adjustments such as address or courier changes.
Urgent Matters: For immediate revisions, please call us as emails might not be as quick, and we want to assist you promptly.

Tracking Your Orders

Stay Informed: You will receive an email with tracking details.
Need Assistance? Our courier partners, including UPS, Purolator, and others, are ready to help with your tracking number.

Going the Extra Mile: Rural and Remote Deliveries

Postal Service: We rely on Canada Post for P.O. boxes and rural areas.
Airline Options: For extremely remote locations, we offer airline delivery options.

For Our U.S. Friends

Please Note: U.S. customers are responsible for customs, duties, and taxes. Researching local customs can help estimate import costs.

More Shipping Information

Business Days: We ship Monday to Friday, with potential delays due to weather or holidays.
Need Expedited Shipping? It's available upon request.

Special Treat: Subscribe and Save!

Scoop Up Savings: Get $10 off on orders over $100 when you subscribe. Our gift to you!

Thank you for choosing Cleanflow Utility Supply Company for your shipping needs. We're here to make your experience smooth and worry-free!