Fair Pricing Guarantee
Found a Better Price? Let’s Talk.
We want you to shop with confidence.
If you find the same item at a lower total cost somewhere else, we want to know.
We’ll match it or beat it, wherever possible.
Whether it’s an online listing or a vendor quote, submit the details and we’ll review it within 1–2 business days. No games, no gimmicks — just real service and real savings.
What You’ll Need to Send Us
To process your request fast and fairly, we’ll need complete proof of the competing offer.
🖥️ If it’s an online listing:
Upload a screenshot that clearly shows:
- Product name and model number
- Price
- Shipping fees (if any)
- Tax amount
- Total checkout price
- URL (web address) of the listing
📄 If you’ve received a quote:
Upload a PDF copy of the vendor’s quote, showing:
- Vendor’s name and contact info
- Product name and full specs
- Price, shipping costs, and taxes
💡 Important: The item must be in stock and ready to ship, and the offer must be current and active.
📦 What Qualifies for a Price Match?
We’ll consider any offer that meets the following criteria:
✅ Same brand, model, and specifications
✅ Brand new — not refurbished, open-box, or used
✅ Sold by a reputable, authorized retailer (no auctions, third-party sellers, or marketplaces)
✅ Priced in CAD (if you’re in Canada)
✅ Total includes shipping, handling, and taxes
🚫 What Doesn’t Qualify?
We don’t price-match offers that fall into these categories:
❌ Clearance, liquidation, or final sale items
❌ Pricing errors, typos, or misprints
❌ Limited-time coupons, promo codes, or flash sales
❌ Membership/loyalty pricing
❌ Manufacturer-direct pricing from brands like:
- Hach, Tough Duck, Acton, Dunlop, STC, Terra, Kodiak
❌ Products out of stock at the competitor’s site
Some of these sellers offer pricing below distributor cost. We can’t match that, and they often don’t offer the same warranty or support we do.
📝 How to Submit
Fill out our quick Price Match Request form. It includes:
- Your name and email
- Product name or SKU
- Competitor’s URL (or upload a PDF quote)
- Upload field for screenshots or documents
- Optional message or explanation
⚠️ Note: Incomplete submissions may delay your response. Double-check that all required info is included.